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Data Protection Policy

Okcasino Privacy Policy — Your Information Is Completely Safe With Us

This page explains in detail why okcasino collects your personal information, how it is used, and what rights you have.

Last Updated: January 2026
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Table of Contents
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Summary: okcasino does not sell your data to third parties. Data is used solely to improve our services, meet legal obligations, and keep your account secure.
Section 01

Introduction & Applicability

okcasino (hereinafter "we" or "the Platform") Site okcasino.wine operates. This Privacy Policy ("Policy") explains how we collect, store, use, and protect the personal data of our users ("you" or "Member").

By using our site or creating an account, you are considered to have agreed to this Privacy Policy. This is Terms & Conditionsis an integral part of.

Okcasino follows international data protection standards. We believe user privacy is a fundamental right — not merely a legal obligation.

Section 02

What Information We Collect

Okcasino collects various types of data as necessary to provide its services. A breakdown by category is provided below:

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Identity Information
Full name, date of birth, National ID number (for KYC), and passport number.
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Contact Information
Email address, mobile number, and current address (for verification purposes).
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Financial Information
Deposit and withdrawal history, along with the last four digits of any payment method used (never the full number).
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Gaming Activity
Game history, bet amounts, win/loss records, and preferred game types.
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Technical Information
IP address, device type, operating system, browser, login time, and location.
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Cookies & Tracking
Site usage patterns, pages visited, session duration, and referral source.
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We never store your full payment card number or CVV. We also do not hold your mobile banking PIN or password.
Section 03

Why and How We Use Your Data

Okcasino uses collected information only for specific purposes. No data is used unnecessarily or beyond what is required.

  • Account Management: Verifying membership, confirming logins, and keeping your account secure.
  • Payment Processing: To process deposits and withdrawals successfully and to verify transactions.
  • KYC & Legal Compliance: To verify age, confirm identity, and comply with anti-money laundering laws.
  • Support Services: To resolve your questions and issues as quickly as possible.
  • Security Monitoring: To detect fraud, bots, and suspicious activity.
  • Responsible Gaming: To identify unusual gaming patterns and offer support to members when needed.
  • Service Improvement: To analyze which games or features are most popular and improve the platform accordingly.
  • Promotions & Offers: To send you relevant bonuses and offers based on your preferences (you may opt out at any time).
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To stop receiving promotional emails or notifications, update your "Notification Preferences" in your account settings, or let our support team know.
Section 04

Who We Share Your Data With and Why

Okcasino does not sell your data to third parties. However, there are specific circumstances under which data may be shared:

  • Payment Processor: To process transactions with payment providers such as bKash, Nagad, and Rocket. Only the minimum necessary information is shared.
  • Game Providers: With game studios such as Pragmatic Play and Evolution — solely for managing gaming sessions. No personal data is shared.
  • KYC Verification Agency: With international identity verification services — solely to confirm age and identity.
  • Legal Authorities: In response to a court order or a lawful request from a regulatory authority.
  • Cloud & Technology Infrastructure: For server operations — these providers are bound by strict confidentiality agreements.
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Our Commitment: Your information is never sold or transferred to any marketing company, data broker, or unrelated third party — not under any circumstances.
Section 05

Data Storage & Security Measures

Okcasino adheres to the highest industry standards to protect your data. Our security measures include:

  • SSL 256-bit Encryption: Every interaction — from site access to every transaction — is fully encrypted.
  • Data Encryption at Rest: Sensitive data stored on our servers is also kept encrypted.
  • Access Control: Only staff members who require access for their role are permitted to view specific data.
  • Regular Security Audits: An external team of experts regularly tests the system for vulnerabilities.
  • Data Backup: Data is backed up across multiple secure locations.
  • Data Breach Response Plan: In the event of any unusual incident, members will be notified within 72 hours.

How Long We Retain Your Data: Data is retained for as long as your account remains active. Following account closure, certain data may need to be kept for up to 5 years for legal and regulatory purposes.

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Despite our highest commitment to data protection, no one can guarantee 100% security on the internet. Keeping your password and login credentials safe is your responsibility.
Section 06

Cookie Policy

Okcasino uses cookies to give you a better experience on the site. Cookies are small text files stored on your device.

Cookie Type Purpose Duration Category
Session Cookie Keeps you logged in Deleted at end of session Essential
Security Cookies CSRF & Fraud Prevention 1 Hour Essential
Preference Cookies Remembers your language and display preferences 1 Year Essential
Analytics Cookies Understanding which pages are visited most 2 Years Analytics
Performance Cookies Detects page loading issues 30 Days Analytics
Marketing Cookies To show you relevant offers 90 Days Marketing

To disable analytics and marketing cookies, adjust your browser settings. Note that disabling essential cookies may cause the site to not function properly.

Section 07

Your Data Rights

As an okcasino member, you have several rights over your personal data. To exercise any of them, email our support team.

Right to Access Your Data
You can request to know what information we hold about you. A full report is typically provided within 30 days.
Right to Rectification
If any details on your account are incorrect, you can submit a request to have them corrected. Changes to KYC-related information may require re-verification.
Right to Erasure
You may request deletion of your data after closing your account. However, certain data may need to be retained for a specified period for legal reasons.
Right to Data Portability
You can request an export of your gaming history and account information in a portable format (CSV/JSON).
Right to Object to Processing
You may object to your data being used for marketing purposes. This does not apply to service-related communications.
Section 08

Children's Privacy

Okcasino services are intended solely for individuals aged 18 and above. We never knowingly collect data from minors.

If a minor registers using false information and this comes to our attention, the account will be immediately closed and all collected data will be deleted.

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If you become aware that a minor is using okcasino, please notify us immediately at support@okcasino.wine.
Section 09

Policy Changes & Updates

Okcasino may update this Privacy Policy from time to time, whether due to new services, changes in law, or improvements to our processes.

For significant changes, advance notice will be given via email and a banner on the site. The effective date of any change will always be visible at the top of the page.

Continued use of the site after any changes will be considered acceptance of the updated policy.

Section 10

Contact & Complaints

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@okcasino.wine
  • Subject: "Privacy Request – [Your Username]"
  • Response Time: Up to 30 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with the data protection authority in your country or with okcasino's licensing regulatory body.

🔒 How Your Information Is Protected at okcasino

The Core Pillars of Our Privacy Protection

Bank-Grade Encryption
Every connection and transaction is secured with SSL 256-bit encryption. Your data cannot be intercepted or read while in transit.
Two-Factor Login
A mobile OTP alongside your password means that even if your password is compromised, no one can access your account without that second layer of verification.
No Sale of Data
Your personal data is never sold to third parties. We do not share your data with marketing companies.
Complete Transaction Records
Every deposit, withdrawal, and bet is recorded and always visible in your account. Nothing is hidden.
Regular Security Audits
An external team of experts regularly audits the system to identify vulnerabilities. Any issues found are resolved promptly.
Your Data, Your Control
Turn off notifications, view your data, or request deletion — full control over your data stays with you. Our support team is always available to help.
Safe & Trusted

Your data is safe — play with confidence at okcasino

Over 500,000 members trust okcasino. Get started today with a 150% bonus on your first deposit.

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Frequently Asked Questions

FAQs on Account Security & Transaction Records

Setting up Two-Factor Authentication (2FA) is straightforward. Log in to your account, click on the profile icon, and go to "Security Settings." From there, look for the "Two-Step Verification" option. Once enabled, an OTP code will be sent to your registered mobile number each time you log in — without it, no one can access your account even if they know your password. If you cannot find the option in settings, contact the support team and they will walk you through it step by step. Keep in mind that once 2FA is active, your registered mobile number must remain active, otherwise you may have trouble logging in yourself.

Your complete betting history and financial transaction records are available in two separate sections within your account. For betting history, log in and navigate to "Betting History" or "Bet History" from the menu — you can filter by date, game, amount, and outcome. For financial transactions, go to the "Wallet" or "Transactions" section — a full history of deposits, withdrawals, and bonuses is available there. If you need to find records for a specific date, use the date filter. If anything about a transaction is unclear, send a screenshot to support and it will be verified promptly.
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